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The Legal Loop: Ricardo, Director of Data and Operations Team
The Legal Loop showcases the work carried out by Ricardo, our Director of Data and Operations. He plays a vital part in the charity’s mission to provide support to solicitors who need it most.
“You don’t have to manage things on your own. We all need a helping hand from time to time – and it really is ok to ask for help” says Ricardo, who has worked for the charity for 13 years, making him the longest serving current member of staff.
Ricardo and his team ensure that the charity runs smoothly, from systems and data to the everyday processes that support colleagues in delivering help to solicitors and their dependants.
“What I find most rewarding is knowing that even work that happens quietly in the background can have a very real, human impact. Improving a system or refining a process might seem small, but it can make a significant difference to how effectively someone gets the support they need.”

He says he was drawn to The Solicitors’ Charity because of its clear sense of purpose, its openness to learning and change, its resources and national reach, which allows the organisation to deliver meaningful, timely support.
“That thoughtful, reflective approach, combined with the genuine capacity to make a difference, is what has kept me here and continues to inspire me.”
Ricardo and his team’s quieter, foundational work plays an important role in enabling the charity to continue offering compassionate support to solicitors in England and Wales. He explains: “Bringing clarity and coherence to the charity’s processes, and ensuring our systems support colleagues, helps create the space for thoughtful, human-centred support. Good data and well-considered ways of working give us the confidence to adapt, improve and grow in the right direction, while staying true to the charity’s purpose.”
“What really stands out is the charity’s understanding that solicitors’ lives – and the challenges they face – are often complex and rarely just about money. Over time, we have consciously moved towards a more holistic approach to wellbeing, recognising that meaningful support often needs to address emotional, physical, and professional pressures alongside financial concerns.”
We asked Ricardo to share only three words he’d use to sum up what The Solicitors’ Charity…

“We know that asking for help can feel especially difficult in a high-pressure profession, so it’s vital that we provide a safe, supportive and completely non-judgemental space. What has had the deepest impact on me is seeing, time and again, how our evolving approach helps people not only navigate a crisis but move forward stronger, more resilient and better equipped for the future.”
Ricardo concludes: “We’re here not only for moments of crisis, but to walk alongside people as they move forward. With over 165 years of experience and a sole focus on supporting solicitors and their dependants, we’re uniquely placed to offer personalised, compassionate help that reflects modern legal life.”
If things feel difficult, please know that reaching out for support is a positive and courageous step. The Solicitors’ Charity is here exclusively for you and your dependants, offering confidential, non-judgemental support shaped around your individual circumstances.




